If you believe your debit card and/or PIN has been lost or stolen, or that an unauthorized transfer from your account has occurred or may occur, call (502) 484-3434 . After hours, the number to call is 1-866-5HOTCRD
Want to be able to check your card balance 24 hours a day? Call 1-800-618-4186.
Planning an out of state of vacation? Remember to contact your local branch or the Call Center at 1-866-633-4450 to let us know the dates and states through which you will be traveling. We will place a Travel Note on file to help prevent any delays with debit card transactions while you are out of town.
Need to reset your debit card PIN? Contact your local branch or the Call Center at the number listed above for a temporary PIN reset.
When contacting the Call Center directly let them know you are a customer of First Farmers Bank. Also have your mother’s maiden name and driver’s license number available for security and identification purposes.